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Season 5 · Episode 8
0.045mAugust 24, 2009
British couple Liz and Michael Callis emigrated from Britain and bought a 14-bedroom guest house in the Swiss Alps, but their hopes of a stress-free retirement have been ruined by a heavy workload. Alex Polizzi outlines her vision for the future of the hotel, including smart uniforms for the staff, a drop in food prices and a transformation for an unused formal dining room - but is unimpressed with the results when she returns a month later.